The LiGo Chrome extension helps you generate content and manage leads, but it requires you to add your LinkedIn profile URL in the settings to function properly. This guide helps you resolve the most common error: when the extension asks you to enter your LinkedIn profile URL.
What You'll Learn
- How to resolve the "LinkedIn profile URL not entered" error
- Where to add your LinkedIn profile URL in the settings
- Steps to get the extension working after adding your profile
- What to do if the error persists
Main Issue: LinkedIn Profile URL Not Set
The Error Message
When you first use the LiGo Chrome extension, you'll likely see a message asking you to enter your LinkedIn profile URL. This is normal and required for the extension to work properly.
What this means:
- The extension needs to know your LinkedIn profile to understand your writing style
- It uses this information to generate content that matches your voice and tone
- This is a one-time setup requirement
Solution: Add Your LinkedIn Profile URL
Step 1: Go to the Extension Dashboard
- Click on the LiGo extension icon in your Chrome toolbar
- You'll be taken to the extension dashboard
- Look for the "Connect LinkedIn" section
Step 2: Enter Your LinkedIn Profile URL
- In the input field, enter your LinkedIn profile URL
- You can use either format:
- Full URL:
https://linkedin.com/in/yourusername - Just username:
yourusername(the extension will format it automatically)
- Full URL:
- Click "Connect LinkedIn" to save
Step 3: Complete the Setup
- After adding your LinkedIn URL, the extension will analyze your profile
- You may be asked to select your preferred language
- Once complete, the extension will be ready to use
Alternative: Add LinkedIn URL in Web App Settings
If you prefer to set this up in the main LiGo web application:
Step 1: Go to Settings
- Log in to your LiGo web application
- Navigate to your account settings
Step 2: Connect to LinkedIn Profile
- Select "Integrations"
- Connect your LinkedIn account
Step 3: Return to Extension
- Go back to the Chrome extension
- The extension should now recognize your LinkedIn profile
What Happens After Adding Your LinkedIn URL
Once you've added your LinkedIn profile URL:
- Profile Analysis: The extension analyzes your recent posts and profile to understand your writing style
- Content Generation: You can now use the extension to generate LinkedIn posts, comments, and other content
- Lead Management: Save LinkedIn profiles to your LiGo CRM
- Style Matching: Generated content will match your personal tone and voice
If the Error Persists
Try These Steps in Order:
Step 1: Refresh the Extension
- Close the extension dashboard
- Click the LiGo extension icon again
- Check if your LinkedIn URL is now recognized
Step 2: Clear Extension Data
- Right-click the LiGo extension icon
- Select "Manage extension"
- Click "Clear data" or "Reset"
- Log back into the extension
Step 3: Reinstall the Extension
- Uninstall the LiGo extension from Chrome
- Go to the Chrome Web Store
- Install the extension again
- Log in and add your LinkedIn URL
Step 4: Check Browser Compatibility
- Ensure you're using Google Chrome or Microsoft Edge
- The extension is optimized for these browsers
- Update your browser to the latest version
Common Questions
Why does the extension need my LinkedIn profile?
The extension analyzes your writing style, tone, and audience from your LinkedIn profile and posts to generate content that actually sounds like you.
Is my LinkedIn data private?
Yes, the extension only accesses your public LinkedIn profile information. It doesn't require login credentials or access to private content.
What if I don't have a LinkedIn profile?
You'll need a LinkedIn profile to use the extension. The extension is designed specifically for LinkedIn content creation and lead management.
Can I change my LinkedIn URL later?
Yes, you can update your LinkedIn profile URL anytime in the extension dashboard or web app settings.
Does the extension work on mobile?
No, the Chrome extension is designed for desktop browsers only. It won't function in mobile apps or mobile browsers.
When to Contact Support
Contact LiGo support if:
- You've added your LinkedIn URL but still get the error
- The extension won't save your LinkedIn profile information
- You encounter technical issues during the setup process
- The extension dashboard doesn't load properly
Include in your support request:
- Your browser version
- Screenshot of the error
- Steps you've already taken
- Whether you can access the web app settings