Before installing LiGo's Chrome extension, make sure your setup is compatible.
What Works
Browsers That Work
- Google Chrome (recommended)
- Microsoft Edge
That's it. Only these two browsers are supported.
Devices That Work
- Desktop computers (Windows, Mac, Linux)
That's it. Only desktop computers are supported.
What Doesn't Work
Browsers That DON'T Work
- Firefox
- Safari
- Opera
- Brave
- Any mobile browser
- Any tablet browser
Why? LiGo uses Chrome-specific extension technology that doesn't exist in other browsers. Supporting other browsers would require rebuilding the entire extension from scratch.
Devices That DON'T Work
- Mobile phones - Chrome extensions cannot run on mobile browsers (this is a browser limitation, not a LiGo limitation)
- Tablets - Same issue as phones, including iPads
- Chromebooks - Might work but we don't officially test or support them
How to Check Your Browser
In Chrome:
- Type
chrome://version/in your address bar - Press Enter to see your Chrome version
- Make sure you're running a recent version of Chrome
In Edge:
- Type
edge://version/in your address bar - Press Enter to see your Edge version
- Make sure you're running a recent version of Edge
Note: We don't require specific browser versions, but keeping your browser updated ensures the best compatibility and security.
What to Do If You're Using the Wrong Browser
Option 1: Switch Completely
- Download Chrome from google.com/chrome
- Install it on your computer
- Install the LiGo extension in Chrome
- Import your bookmarks if needed
Option 2: Use Both Browsers
Keep your current browser for everything else, but use Chrome specifically for LinkedIn and LiGo. This way you don't have to change your entire browsing experience.
Installation Requirements
System Requirements
- Desktop computer (Windows 7+, macOS 10.10+, or Linux)
- Internet connection for downloading and authentication
- Chrome or Edge browser (latest version recommended)
- LinkedIn account to use the extension features
What You Need to Get Started
- LiGo account (create at ligo.ertiqah.com)
- Chrome or Edge browser installed
- LinkedIn profile connected to your LiGo account
Common Questions
"Why not support Firefox?"
Different browsers use different extension systems. Supporting Firefox would mean rebuilding everything from scratch, essentially creating two separate products.
"Can I use this on my iPad?"
No. Chrome extensions don't work on any mobile or tablet device, including iPads, Android tablets, or any other mobile platform.
"What about Chromebooks?"
Chromebooks run Chrome OS and might work, but we don't officially test or support them. If you encounter issues on a Chromebook, we might not be able to provide technical support.
"Will you support mobile in the future?"
Chrome extensions fundamentally cannot work on mobile devices due to browser architecture limitations. We'd need to build a completely different mobile app, which isn't currently in our roadmap.
"I have Chrome but the extension won't install"
Make sure you're:
- Using Chrome on a desktop computer (not mobile)
- Visiting the official Chrome Web Store
- Signed into your Google account
- Not in Incognito mode when installing
"Does LiGo work on company computers?"
It should work as long as:
- Chrome or Edge is installed and up-to-date
- Your IT department allows Chrome extensions
- You can access LinkedIn and the Chrome Web Store
- Your company firewall doesn't block our servers
Technical Details
Why Only Chrome and Edge?
- Both browsers use the Chromium engine
- They support the Chrome Extension API that LiGo requires
- Edge has built-in Chrome extension compatibility
- Other browsers use different extension architectures
What LiGo Needs to Function
- Access to LinkedIn.com
- Permission to run scripts on LinkedIn
- Ability to communicate with LiGo's servers
- Local storage for authentication tokens
Getting Help
If you're having trouble with browser compatibility:
- Verify your setup meets the requirements above
- Try the other supported browser (Chrome vs Edge)
- Check our troubleshooting guides for specific issues
- Contact support if you're using a supported setup but still having problems